Shipping policy

Shipping Policy

Thank you for shopping at Craftyowlz! We're committed to getting your creative supplies to you as quickly and safely as possible.

Order Processing

All orders are processed within 1-3 business days (excluding weekends and public holidays). You'll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates

We offer FREE standard shipping on all orders over ₹999. Orders under ₹999 are charged a flat shipping rate at checkout.

Estimated Delivery Times

Standard Shipping: 7-15 business days
Express Shipping: 3-7 business days (additional charges apply)

International Shipping

We ship worldwide! International delivery times may vary depending on your location and customs processing. International orders may be subject to import duties and taxes, which are the responsibility of the customer.

Order Tracking

Once your order ships, you'll receive a tracking number by email. You can use this to monitor your delivery via our Track Order page.

Delivery Issues

If your order hasn't arrived within the estimated timeframe, please contact us at hello@craftyowlz.com with your order number. We'll investigate and make it right.

Thank you for your patience and for supporting Craftyowlz!